Privacy Policy

Effective Date: 22 May 2026

Eventwizz Limited ("Eventwizz", "we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, platform, and related services.

1. Company Information

2. Information We Collect

We may collect and process the following information:

• name and contact details;
• email address and telephone number;
• business information;
• booking and enquiry information;
• payment-related information;
• communication records;
• technical data such as IP address, browser type, and device information;
• analytics and usage data.

3. How We Use Your Information

We use information to:

• provide and improve our services;
• manage bookings and enquiries;
• communicate with users;
• process payments;
• maintain platform security;
• comply with legal and regulatory obligations;
• detect fraud and misuse;
• provide customer support;
• improve marketing and user experience.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• performance of a contract;
• legitimate interests;
• compliance with legal obligations;
• consent where required.

5. Payment Information

Payments may be processed through trusted third-party payment providers.

Eventwizz does not typically store full payment card details directly on its own servers.

Payment providers may process data under their own privacy policies and compliance obligations.

6. Sharing Information

We may share information with:

• venues and vendors using the platform;
• payment providers;
• hosting providers and technology partners;
• legal, regulatory, or law enforcement authorities where required;
• professional advisers and auditors.

We do not sell personal information to third parties.

7. International Transfers

Some service providers may process information outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.

8. Data Security

We implement reasonable technical and organisational measures to protect personal information against:

• unauthorised access;
• misuse;
• loss;
• disclosure;
• alteration or destruction.

However, no online platform can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary:

• to provide services;
• comply with legal obligations;
• resolve disputes;
• enforce agreements.

10. Your Rights

Under UK GDPR, you may have rights to:

• access your personal data;
• correct inaccurate information;
• request deletion;
• restrict or object to processing;
• request data portability;
• withdraw consent where applicable.

Requests can be made via: info@eventwizz.co.uk

11. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to improve website functionality and user experience.

Users may control cookie preferences through browser settings where applicable.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

13. Updates to this Policy

We may update this Privacy Policy periodically.

Updated versions will be published on our website with a revised effective date.

14. Contact Us

For any privacy-related questions or requests, contact: info@eventwizz.co.uk